Setup tips, answers to common questions, and a real person when you need one.
Shared links grant access to whoever has them. Only share them with people you trust. Removing a link from the app does not revoke it in Plausible.
If you see an access error, check the domain, key permissions, server version, and whether your Plausible plan includes API access.
You need access to a Plausible dashboard, either through a Stats API key or a share link. If a client or teammate has sent you a share link, you can connect without creating a separate app account.
Yes. You can connect to Plausible Cloud or a self-hosted Community Edition instance. Available data depends on your server version, permissions, and Plausible plan.
One site, with Realtime, Today, Yesterday, and Last 7 Days. Overview, audience, and insights are included. It is a free tier, not a time-limited trial.
No. Pro is a one-time in-app purchase for unlimited sites and every supported date range. The app store shows the current price in your local currency before you pay. A separate Plausible plan may be required for your chosen connection.
Yes. Open Settings in the app and choose Restore purchases, using the same store account that made the purchase. Purchases are store-specific; a purchase on one platform does not automatically transfer to another.
Tracksible is an independent app by Webjuice. It is not affiliated with, endorsed by, or supported by Plausible Insights OÜ.
Open the app and refresh the site first. Check your network connection and background refresh settings, then try adding the widget again. iOS and Android control background refresh timing, so a widget is a snapshot rather than a continuously live dashboard.
Check that both views use the same site, date range, filters, and site time zone. Also allow for request timing and cached widget data. Available metrics can differ between Plausible versions and connection types.
You can remove saved sites and sign out in the app. To request deletion of purchase-related or support records held for you, use our data deletion page. Removing the app does not delete your Plausible account or erase records held by Apple, Google, or RevenueCat.
Found a bug? Have an idea? We’d like to hear it.
hello@tracksible.com