Setup tips, answers to common questions, and a real person when you need one.
Install Tracksible from the App Store for iPhone or Google Play for Android. It is free for one website. Free and Pro compares the tiers, and features shows what the app displays.
Shared links grant access to whoever has them. Only share them with people you trust. Removing a link from the app does not revoke it in Plausible. More on the share-link dashboard and in share link vs API key.
If you see an access error, check the domain, key permissions, server version, and whether your Plausible plan includes API access.
You need access to a Plausible dashboard, either through a Stats API key or a share link. Tracksible has no separate app account or Apple sign-in. If a client or teammate sends you a share link, you can connect directly.
Yes. You can connect to Plausible Cloud or a self-hosted Community Edition instance. Available data depends on your server version, permissions, and Plausible plan.
One site, with Realtime, Today, Yesterday, and Last 7 Days. Overview, audience, goals, and insights are included. Home screen widgets require Pro. It is a free tier, not a time-limited trial.
No. Pro is a one-time in-app purchase for unlimited sites, every supported date range, and home screen widgets. The app store shows the current price in your local currency before you pay. A separate Plausible plan may be required for your chosen connection.
Yes. Use the same Apple App Store or Google Play account that bought Pro. Open Settings and tap Restore purchase, or choose Restore purchases on the upgrade screen. No Tracksible login is needed. This recovers purchase access, not your saved websites or API keys. Purchases are store-specific and do not automatically transfer between iOS and Android.
Check that your device is using the store account that originally purchased Pro, and that you are restoring on the same platform. Check your internet connection and try Restore purchase in Settings again. If the app reports no purchase found or a store error, contact support with your platform and the error message. Do not send your store password, API key, or private dashboard link.
Tracksible is an independent app. It is not affiliated with, endorsed by, or supported by Plausible Insights OÜ.
Tracksible does not store your analytics events. They stay on Plausible Cloud or the Community Edition instance you run. Connection details stay on the device. See the privacy policy.
Check that Pro is unlocked; widgets require Pro. If you reinstalled, restore your purchase and add your site again. Open the app and refresh the site, then check your network and background refresh settings. iOS and Android control background refresh timing, so a widget is a snapshot rather than a continuously live dashboard. See the widget page and why a widget is a snapshot.
Check that both views use the same site, date range, filters, and site time zone. Also allow for request timing and cached widget data. Available metrics can differ between Plausible versions and connection types.
You can remove saved sites in the app. There is no separate Tracksible account to sign out of or delete. To request deletion of purchase-related or support records held for you, use our data deletion page. Removing the app does not delete your Plausible account or erase records held by Apple, Google, or RevenueCat.
Found a bug? Have an idea? We’d like to hear it.
hello@tracksible.com