1. Who is responsible
Tracksible is operated by Webjuice, registered business number 540410, at 3 Hamilton Way, Castleknock, Dublin, D15 YPC0, Ireland.
Email: hello@tracksible.com. Telephone: +353 85 880 2213.
The mobile app appears in app stores as Tracksible; early test builds were named Plausible Dash. This notice covers that app and this Tracksible website.
Webjuice is the controller for personal information it processes to provide app support, administer purchase access, and operate this website. Your chosen Plausible provider, Apple, Google, and other providers may also act as controllers for their own services.
2. Information on your device
The app stores your instance address, API key, site domains and names, share links, display settings, and selected preferences on your device. It may cache analytics and widget data in local storage shared with its home screen widgets.
If you choose Sign in with Apple on iOS, the app also stores the user identifier and any name or email Apple supplies. This is optional for viewing dashboards. Local storage and device backups are subject to your device’s security and backup settings; we do not claim that app preferences are a separate encrypted credential vault.
3. Analytics connections and favicons
To display your dashboard, the app sends requests directly to the Plausible instance you configure. Requests include the credentials, site domain, date ranges, and filters needed to fetch statistics. That server receives your IP address and request information. Use a provider and instance you trust.
Site icons are loaded from Google’s favicon service. Google receives the requested domain and ordinary network information such as the requesting IP address. The favicon request does not include your Plausible API key or share-link token. Google’s processing is described in its privacy policy.
The app does not forward your dashboard credentials or analytics to a Webjuice analytics server. We do not sell your dashboard data.
4. Purchases and optional sign-in
Apple or Google handles payments. RevenueCat receives an app user identifier, transaction and receipt information, entitlement status, and technical information needed to validate and restore purchases. A randomly generated app user ID may be created when the purchase SDK starts, even before you buy Pro.
If you choose Sign in with Apple, an identifier derived from your Apple user ID is used to associate purchase access with that identity. Your app is not always anonymous if you choose this feature. Webjuice can administer customer and entitlement records in RevenueCat; we do not receive your full card details.
Read RevenueCat’s privacy policy, Apple’s privacy policy, and Google’s privacy policy for their processing.
5. Website, support, and shared links
This website uses no advertising cookies, analytics scripts, or externally hosted fonts. Its hosting service necessarily handles network requests and may process IP addresses, request paths, user-agent information, and security logs to deliver and protect the site.
The support form creates a draft in your own email application. It does not submit a message to a website database. If you send that email, Webjuice and its email provider receive your address, message, and any attachments for handling your enquiry. Do not send API keys, passwords, or private share links.
If you send a dashboard invitation through a messaging app, your chosen messaging provider handles the message. Links containing a dashboard token grant access to that dashboard and should be treated as confidential. A host serving a link containing a token in its URL may receive that URL in request logs.
6. Why information is processed
- Providing the service and purchase access: processing necessary to perform our agreement with you, including validating or restoring Pro access and responding to service enquiries.
- Support and security: our legitimate interests in responding to enquiries, investigating faults, preventing abuse, and keeping the website available, balanced against your rights.
- Legal obligations: retaining records or responding to requests where the law requires it.
Where we rely on consent for a particular activity, you can withdraw it without affecting the lawfulness of processing before withdrawal. We do not use your data for automated decisions that produce legal or similarly significant effects.
7. Retention and international processing
Local settings remain until removed or replaced, subject to your operating system and backups. Support correspondence is kept only as long as needed to resolve the enquiry, provide related support, and meet any legal obligations or defend relevant claims. Purchase records may be kept while needed to recognise and restore access and meet transaction or legal requirements.
Service providers may process information outside the EEA. Where Webjuice transfers personal information to a processor in a country without an applicable adequacy decision, an appropriate transfer mechanism is required, such as the European Commission’s Standard Contractual Clauses. Contact us for information about safeguards relevant to your records. Independently chosen services are also subject to their own terms and privacy notices.
8. Your rights and deletion
Subject to the conditions in applicable law, you can request access, correction, deletion, restriction, or portability of personal information, and object to processing based on legitimate interests. Contact hello@tracksible.com. We may ask for limited information to verify that a request relates to your records.
See Delete your data for the steps to remove app data and request deletion of records held by us or our purchase provider. Uninstalling the app alone does not erase Apple, Google, RevenueCat, or support records.
You may complain to Ireland’s Data Protection Commission or your local data protection authority. Our description of your rights follows the DPC’s transparency guidance.
9. Children and policy changes
The app is intended for adults reviewing website analytics and is not directed at children. If you believe a child has sent us personal information, contact us so we can address it.
We may update this policy when the service or its processing changes. The date above identifies this version, and we will provide additional notice where required.